The problem
You find out about churn at the renewal conversation, when it's too late to save. The CS team scores every account, but the score has zero correlation with who actually leaves at renewal. Someone has to review every account to know which customers are quietly walking toward the exit — and almost nobody has bandwidth to do it systematically.
At most companies, customer health is a subjective exercise: a CSM's gut feel dressed up as a score. Expansion opportunity sits inside your existing base right now — there's just no systematic way to find it before a competitor does.
Your next best deal is already a customer — you just can't see it. The pattern behind the best retention quarters isn't magic — it's coverage: agents review every account, every night, with no bias about which logos matter.
How the GRR/NRR Node works
Deployed inside your own AWS account — one Terraform command, 29 minutes to stand up infrastructure. Your CRM connects via webhooks; results write back nightly (or on every inbound event for pipeline).
- Replaces subjective health scores with an AI maturity model built from actual interactions.
- Automatically flags churn risk before renewal — months ahead, not weeks.
- Surfaces hidden expansion opportunities from actual customer conversations.
- Scores every account by maturity, renewal timing, and size of prize weekly.
- Writes objective health and expansion readouts back to your CRM inside your VPC.
What customers say
"Most teams simply do not have the time to perform deep, objective account reviews at scale. By implementing an agentic strategy, we removed repetitive, unscalable work from our most skilled team members. We now have an always-on, autonomous layer that tells us exactly where to focus to deliver maximum value."
See what a nightly pass across your customer base looks like
Deploy the GRR/NRR Node inside your own AWS account. Flag churn risk and surface expansion before your next renewal cycle.
Book Your 30-Day Evaluation